How to Choose a Scientific Equipment Supplier

When you’re investing money in scientific equipment, such as a laser diffraction particle size analyser, it’s important to investigate your options before making a final decision. These days getting value for money is just one of the important considerations you need to make.

Naturally, the complexity of scientific equipment means that it is important not only to choose the equipment itself but also the supplier as well. After all, equipment of such high sensitivity and precision will undoubtedly require the backup of a supplier capable of continued support long after the deal is sealed.

That’s why it’s important to look at the supplier with a critical eye to make sure you are going to get value for money and also professional backup when you need it. Whilst it is true that all manufacturers have a legal responsibility when it comes to supplying any piece of equipment, it will be of little comfort to an aggrieved purchaser if the supplier only wants to perform its legal requirements.

What you need is reassurance that your supplying company will stand beside you over the long term and be capable of providing any assistance necessary to keep your equipment in prime operating condition.

Criteria for choosing a supplier

With this in mind, let’s take a look at some of the criteria against which you should assess your scientific equipment supplier.

Testing

In the first place, you should be looking for the equipment to receive pre-sales testing to ensure that it is properly certified and that the manufacturers requirements are being met. This is often the first sign of a quality supplier and it should be offered upfront at no cost.

Training

Don’t underestimate the training requirements. New pieces of equipment often require some time to get used to, that’s why it’s important to anticipate any training needs that will be necessary to bring your staff up to speed with the new purchase. It is at this point that you need to reassure yourself that the supplier can also provide the on-site training you will need.

Maintenance

All equipment needs to be maintained in accordance with the manufacturer’s specifications and with any regulatory requirements that are in place. Make sure your scientific equipment supplier is in a position to offer this.

Repairs

There will be times when equipment needs to be repaired so it is imperative to ensure that your supplier is in a position to do this. Every quality supplier should have a well equipped workshop and also be flexible enough to provide you with an on-site repair service.

Stock

If your equipment requires the regular supply of consumables, make sure your supplier is able to provide these for you ex-stock. There is nothing more frustrating than waiting for supplies to be imported not to mention the costly downtime you will experience.

Choose ATA Scientific as your supplier

These simple steps make it easier to purchase something like a particle size analyser by choosing a competent scientific equipment supplier which gives you the peace of mind that you need when making such a significant investment. ATA Scientific is a trusted supplier of scientific instruments, so contact us today to find out how we can help you find the instrument you need.