Customer Help Centre
If you’re an ATA Scientific customer and require help in the operation or repair of an instrument please complete and submit the request form below.
Customer Services available
- Pre-sales testing, installation and operator training. These are conducted according to the manufacturer's and ACA requirements.
- Routine maintenance according to customer and regulatory requirements.
- Instrument repairs and upgrades, both on site and in our workshops.
- Supply of spares, consumables and where available calibration standards. Many of these items are available ex stock Sydney.
- Method development and Standard Operating Procedures.
- Applications support and training of new operators.
On line training
Many of our suppliers provide free training material, scientific articles and references on their web sites. Click on our suppliers to link to their web sites.